Cancellation and Refund Policy
Cancellation by Guest:
- If the guest decides to cancel the tour for any reason whatsoever then she/he shall give a written application to the company within a specified time limit along with the original receipt issued by the Company. Such cancellation will attract the cancellation charges stated hereunder.
- Cancellation charges will be calculated on Gross Tour cost and the cancellation charges shall depend on date of departure & the date of cancellation.
- Cancellation charges for any mode of transport ticket are applicable as per the rules of the concerned authority.
- Air ticket issued on special fare are non-refundable and the guest shall bear cancellation charges.
- Any refund payable to the guest will be paid after the company receives refund from the respective authorities. The company deducts processing charges from the refund which is to be paid to the guest.
| No of days prior to departure | % of cancellation Charges per persion. | |
|---|---|---|
|
|
INDIA |
WORLD |
|
More than 60 days |
5% of Rs. 5000/- whichever is more |
Registration Amount |
|
60 to 46 days |
15% |
15% |
|
45 to 31 days |
25% |
25% |
|
30 to 15 days |
50% |
50% |
|
14 to 4 days |
60% |
60% |
|
3 to 1 day |
80% |
80% |
|
On the day / on tour |
100% |
100% |
- Note: Charges are levied on the Gross tour price and not the discounted price. For an India tour, cancellation does not include air ticket cancellation and they will be levied separately.
- For tailor-made holiday, cancellation charges will differ accordingly as per services booked.
- When the Company cancels a tour:
- In case if any Tour is cancelled from the Company’s end, then the full refund of amount paid by the guest will be made within 30 working days of cancellation of the tour by cheque only. Alternatively, the guest can take any other Tour option suggested by the Travel Advisor or can utilize the tour amount paid for any of the comp-any’s future tour.